Cookie Policy

1. Introduction

This Cookie Policy explains how Johnny Labs, LLC, doing business as JohnnyHQ ("JohnnyHQ," "Johnny," "Company," "we," "our," or "us"), uses cookies and similar technologies when you visit or use our websites, mobile applications, and other online services (collectively, the "Services").

This Cookie Policy should be read together with our:

• Privacy Policy;
• Terms of Service;
• Accessibility Statement; and
• any additional privacy notices made available through the Services.

By continuing to use the Services, you acknowledge that JohnnyHQ may use cookies and similar technologies as described in this Cookie Policy, subject to any choices available to you under applicable law.

Where required by law, JohnnyHQ will obtain your consent before placing certain categories of cookies or similar technologies on your device.

2. What Are Cookies?

Cookies are small text files that are stored on your computer, mobile device, tablet, or other internet-connected device when you visit a website or use certain online services.

Cookies enable websites and applications to recognize your device, remember preferences, maintain secure sessions, improve performance, and provide a more personalized experience.

In addition to cookies, JohnnyHQ may use other technologies that perform similar functions, including:

• local storage;
• session storage;
• software development kits ("SDKs");
• pixels;
• web beacons;
• tags;
• application programming interfaces ("APIs");
• device identifiers;
• browser storage technologies;
• authentication tokens;
• and similar technologies (collectively referred to in this Cookie Policy as "Cookies").

Some Cookies remain on your device only for the duration of your browsing session, while others remain for a longer period to recognize your device during future visits.

3. Types of Cookies We Use

JohnnyHQ uses several categories of Cookies to operate, secure, improve, and personalize the Services.

The categories described below are intended to explain the purposes for which Cookies are used. The specific Cookies used by JohnnyHQ may change over time as our Services evolve.

A. Strictly Necessary Cookies

These Cookies are essential for the operation of the Services and cannot generally be disabled because they enable core functionality.

Examples include Cookies used to:

• authenticate Users;
• maintain secure login sessions;
• remember security settings;
• prevent fraudulent activity;
• balance network traffic;
• enable page navigation;
• maintain shopping or subscription functionality where applicable;
• and provide other essential platform features.

Without these Cookies, portions of the Services may not function properly.

B. Functional Cookies

Functional Cookies allow JohnnyHQ to remember information that enhances your experience and personalizes certain aspects of the Services.

These Cookies may remember:

• language preferences;
• region or location preferences;
• accessibility preferences;
• display settings;
• previously viewed content;
• saved search preferences;
• AI conversation preferences;
• and other settings selected by you.

These Cookies help provide a more consistent and personalized experience across visits.

4. Why We Use Cookies

JohnnyHQ uses Cookies and similar technologies to provide, secure, improve, and personalize the Services.

Depending on the Services you use, Cookies may be used for the following purposes.

A. Authentication and Security

JohnnyHQ uses Cookies and similar technologies to help protect the security of the Services and your Account.

These technologies may be used to:

• authenticate Users after sign-in;
• maintain secure login sessions;
• prevent unauthorized Account access;
• detect fraudulent or suspicious activity;
• protect against automated attacks;
• maintain session integrity;
• support multi-factor authentication where available;
• and protect the overall security of the Platform.

Without these technologies, certain portions of the Services may not function securely.

B. Platform Functionality

JohnnyHQ uses Cookies to enable core platform functionality and improve the overall user experience.

These technologies may allow the Services to:

• remember user preferences;
• maintain session information;
• save display settings;
• retain accessibility preferences;
• remember AI interface settings;
• maintain Property and Project context;
• preserve navigation state;
• support subscription functionality;
• and provide other features requested by Users.

C. Performance and Analytics

JohnnyHQ uses Cookies and analytics technologies to better understand how the Services are used.

These technologies may help us:

• measure platform performance;
• understand feature usage;
• identify navigation patterns;
• improve page performance;
• diagnose technical issues;
• identify software bugs;
• evaluate new features;
• monitor system reliability;
• improve search functionality;
• and enhance the overall user experience.

Where reasonably practicable, analytics information is aggregated or de-identified before being analyzed.

D. Personalization

JohnnyHQ may use Cookies to personalize certain aspects of the Services based on your preferences and interactions.

Examples include:

• remembering preferred search settings;
• maintaining AI conversation preferences;
• remembering recently viewed Properties or Projects;
• remembering interface preferences;
• tailoring educational content;
• improving recommendation relevance;
• personalizing notifications;
• and enhancing continuity across devices where supported.

Personalization is intended to improve usability and does not guarantee any particular recommendation or outcome.

5. AI Session Technologies

Because JohnnyHQ provides artificial intelligence-powered Services, we use certain technologies that differ from traditional browser Cookies.

These technologies help maintain continuity, context, security, and functionality during AI interactions.

Depending on the feature being used, JohnnyHQ may utilize:

• temporary conversation identifiers;
• secure session tokens;
• authenticated request tokens;
• encrypted conversation state;
• temporary memory used to process AI requests;
• document association identifiers;
• Property and Project context identifiers;
• request sequencing information;
• conversation continuity mechanisms;
• and similar technologies necessary to provide AI-powered functionality.

These technologies help the Services:

• maintain the context of an AI conversation;
• associate uploaded documents with the correct Property or Project;
• improve continuity between prompts;
• process multi-step workflows;
• securely authenticate AI requests;
• reduce duplicate processing;
• improve system reliability;
• and provide a more consistent user experience.

These technologies are generally operational in nature and are not used to advertise to you or track your activity across unrelated third-party websites.

Some AI session technologies exist only for the duration of your interaction with the Services, while others may be retained for a longer period as described in our Privacy Policy for purposes such as maintaining conversation history, supporting Projects, improving platform functionality, detecting abuse, complying with legal obligations, or providing customer support. JohnnyHQ does not use AI session technologies to monitor or profile Users across unrelated websites or applications. These technologies are used solely to provide, secure, improve, and support the AI-powered functionality of the Services.

6. Third-Party Cookies and Technologies

JohnnyHQ works with selected third-party service providers that may use Cookies or similar technologies to help operate the Services.

Depending on the functionality provided, these third parties may include providers of:

• cloud infrastructure;
• authentication services;
• payment processing;
• analytics;
• artificial intelligence;
• mapping services;
• customer communications;
• content delivery;
• error monitoring;
• fraud prevention;
• security monitoring;
• marketing attribution;
• and other business operations.

These third-party providers may place or access Cookies as necessary to provide services on JohnnyHQ's behalf.

JohnnyHQ does not control the privacy practices of third-party providers beyond the contractual obligations governing our relationship with them.

Users should review the privacy policies of applicable third parties to understand how they collect and process information.

7. Advertising and Marketing Technologies

JohnnyHQ may use Cookies and similar technologies to measure the effectiveness of advertising, understand how Users discover the Services, and improve our marketing efforts.

Depending on the Services being used, these technologies may:

• measure advertising campaign performance;
• attribute referrals;
• understand website traffic sources;
• identify marketing channels that lead Users to the Services;
• measure conversions;
• prevent advertising fraud;
• and improve future marketing efforts.

JohnnyHQ may also participate in affiliate or referral programs. Where applicable, Cookies may be used to attribute referrals and facilitate affiliate commissions in accordance with our agreements with participating partners.

JohnnyHQ does not use advertising Cookies to permit unrelated third parties to build independent profiles of your activity across the internet beyond what is necessary to provide advertising or attribution services authorized by JohnnyHQ.

Where required by applicable law, advertising or marketing Cookies will only be used after obtaining your consent.

8. Managing Your Cookie Preferences

JohnnyHQ believes Users should have meaningful control over how Cookies and similar technologies are used.

Depending on your jurisdiction and the functionality available through the Services, you may be able to:

• accept or reject non-essential Cookies;
• modify Cookie preferences through our Cookie banner or preference center;
• manage browser Cookie settings;
• delete previously stored Cookies;
• withdraw previously granted consent where applicable;
• manage mobile advertising identifiers through your device settings; and
• exercise other privacy choices available under applicable law.

Changes to your Cookie preferences may not take effect immediately and may require you to refresh your browser or restart your device.

Disabling certain Cookies may affect the availability, functionality, or performance of portions of the Services.

9. Browser and Device Controls

Most internet browsers permit Users to control the use of Cookies through browser settings.

Depending upon your browser or device, you may be able to:

• block all Cookies;
• block only third-party Cookies;
• delete existing Cookies;
• receive notifications before Cookies are stored;
• disable advertising identifiers;
• clear browser storage;
• or otherwise manage Cookie-related preferences.

Additional information regarding browser-specific Cookie controls is generally available through your browser provider's documentation.

JohnnyHQ cannot control the operation of browser or operating system privacy settings and encourages Users to review the documentation provided by their browser or device manufacturer.

10. Changes to this Cookie Policy

JohnnyHQ may update this Cookie Policy from time to time to reflect changes in:

• applicable laws;
• privacy regulations;
• technology;
• browser standards;
• artificial intelligence technologies;
• security practices;
• marketing practices;
• third-party service providers;
• or the Services themselves.

When material changes are made, JohnnyHQ will update the "Last Updated" date appearing at the beginning of this Cookie Policy.

Where required by applicable law, JohnnyHQ may also provide additional notice through the Services or obtain renewed consent before implementing material changes affecting your privacy rights.

Your continued use of the Services after the effective date of an updated Cookie Policy constitutes your acceptance of the revised Policy to the extent permitted by applicable law.

11. Contact Us

If you have questions regarding this Cookie Policy or JohnnyHQ's use of Cookies and similar technologies, please contact:

Johnny Labs, LLC

Doing Business As: JohnnyHQ

Email: josh@johnnyhq.com

Website: https://johnnyhq.com

JohnnyHQ will respond to privacy-related inquiries in accordance with applicable law and our Privacy Policy.

Appendix A – Examples of Cookies and Similar Technologies