1. Our Commitment
Johnny Labs, LLC, doing business as JohnnyHQ ("JohnnyHQ," "Johnny," "Company," "we," "our," or "us"), is committed to making our websites, mobile applications, artificial intelligence services, and other digital products accessible to the broadest possible range of Users.
We believe technology should help people make more informed and confident property decisions regardless of their abilities, assistive technologies, or preferred methods of interacting with digital services.
Accessibility is an ongoing commitment, and we continually evaluate and improve the accessibility of the Services as they evolve.
2. Accessibility Goals
JohnnyHQ strives to design and maintain the Services in a manner that promotes usability for individuals with disabilities.
Our goal is to provide an experience that is as inclusive, understandable, and usable as reasonably practicable for all Users.
JohnnyHQ strives to design and improve the Services in accordance with generally recognized accessibility principles. Where reasonably practicable, we seek to align new features and enhancements with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. JohnnyHQ does not represent or warrant that every portion of the Services currently conforms to WCAG 2.2 Level AA or any other accessibility standard.
3. Accessibility Features
JohnnyHQ seeks to incorporate accessibility considerations throughout the design, development, and maintenance of the Services.
Depending on the feature and platform, accessibility efforts may include:
- keyboard-accessible navigation where reasonably practicable;
- compatibility with common screen readers and assistive technologies;
- sufficient color contrast where practical;
- scalable text and responsive layouts;
- meaningful headings and page structure;
- descriptive labels for interactive controls;
- alternative text for appropriate images;
- logical navigation order;
- support for browser accessibility settings;
- support for operating system accessibility features;
- reduced reliance on color alone to communicate information;
- accessible form controls where feasible; and
- continuous accessibility improvements as new features are developed.
Not every accessibility feature may be available throughout every area of the Services at all times, particularly while new features are under development or testing.
4. Artificial Intelligence Features
JohnnyHQ includes artificial intelligence-powered functionality intended to assist Users in making more informed property decisions.
We recognize that AI-powered interfaces present unique accessibility considerations.
As AI technologies evolve, JohnnyHQ will continue to evaluate opportunities to improve accessibility for AI-generated conversations, document analysis, image processing, and other AI-powered features.
Because artificial intelligence technologies continue to develop rapidly, certain AI-generated outputs may not always provide an equally accessible experience for every User or assistive technology.
We are committed to continuously improving the accessibility of these experiences as technology and accessibility standards evolve.
5. Third-Party Content and Integrations
Some portions of the Services may rely upon third-party software, websites, embedded content, mapping services, payment providers, authentication providers, artificial intelligence providers, or other external technologies that are not owned or controlled by JohnnyHQ.
While JohnnyHQ endeavors to work with providers that value accessibility, we cannot guarantee the accessibility of third-party products or services.
Accessibility issues relating to third-party products remain subject to the accessibility practices of the applicable provider.
6. Continuous Improvement
Accessibility is an ongoing process rather than a one-time initiative.
JohnnyHQ regularly evaluates opportunities to improve the accessibility of the Services through product development, design reviews, testing, user feedback, and evolving industry practices.
As the Services continue to expand, we intend to incorporate accessibility considerations into future features, updates, and enhancements wherever reasonably practicable.
7. Feedback and Accessibility Assistance
JohnnyHQ welcomes feedback regarding the accessibility of the Services.
If you encounter an accessibility barrier, experience difficulty accessing content, or have suggestions that could improve accessibility, we encourage you to contact us.
When contacting us, it is helpful to include information such as:
- the webpage or feature involved;
- the device, browser, or assistive technology being used;
- a description of the issue encountered; and
- any other information that may help us investigate and improve the experience.
JohnnyHQ will make reasonable efforts to review accessibility feedback and consider appropriate improvements as part of our ongoing product development process.
While we may not be able to resolve every accessibility issue immediately, we are committed to evaluating reported concerns in good faith and incorporating accessibility improvements where reasonably practicable.
8. Contact Us
If you have questions about this Accessibility Statement or would like to report an accessibility issue, please contact:
Johnny Labs, LLC
Doing Business As: JohnnyHQ
Email: josh@johnnyhq.com
Until a dedicated accessibility email address is established, accessibility requests may also be submitted to:
Website: https://johnnyhq.com
JohnnyHQ will make reasonable efforts to respond to accessibility-related inquiries within a reasonable period of time.
9. Changes to this Accessibility Statement
JohnnyHQ may update this Accessibility Statement from time to time to reflect:
- improvements to the Services;
- changes in accessibility practices;
- technological developments;
- legal or regulatory requirements;
- user feedback;
- or other operational changes.
When updates are made, the "Last Updated" date at the beginning of this Statement will be revised accordingly.
We encourage Users to review this Accessibility Statement periodically to remain informed about our ongoing accessibility efforts.
10. Our Ongoing Commitment
Accessibility is not a one-time project—it is an ongoing part of how JohnnyHQ designs, develops, and improves the Services.
As JohnnyHQ continues to evolve, we remain committed to building technology that helps property owners make more informed and confident decisions while striving to make the Services increasingly accessible to all Users.
We recognize that accessibility standards, assistive technologies, and user expectations continue to evolve. JohnnyHQ is committed to learning, improving, and incorporating accessibility considerations into future products, features, and updates wherever reasonably practicable.
11. Accessibility Best Practices
JohnnyHQ encourages Users to take advantage of the accessibility features available within their web browsers, mobile operating systems, and assistive technologies to personalize their experience.
Depending on your device and software, accessibility features may include:
- screen readers;
- voice control;
- keyboard navigation;
- text enlargement;
- high contrast display modes;
- reduced motion settings;
- color filters;
- screen magnification;
- captions and transcription tools; and
- other accessibility features provided by your browser or operating system.
JohnnyHQ is designed to work alongside these technologies where reasonably practicable and will continue evaluating opportunities to improve compatibility as the Services evolve.
12. Accessibility Is a Shared Commitment
JohnnyHQ believes accessibility is an ongoing responsibility that extends beyond legal compliance.
As technology, accessibility standards, assistive technologies, and user expectations continue to evolve, we are committed to evaluating how the Services can become more usable, inclusive, and effective for all Users.
Accessibility considerations are incorporated into our product planning, design, development, and quality assurance processes where reasonably practicable. We recognize that improvements are continuous, and we value feedback from our Users as an important part of that process.
Our goal is not only to improve compliance with evolving accessibility standards, but also to create a better experience for everyone who uses JohnnyHQ.
13. Statement of Inclusion
JohnnyHQ exists to help property owners make more informed and confident decisions.
We believe those tools should be designed with inclusion, usability, and accessibility in mind.
As our Platform grows, we will continue working to improve accessibility, reduce barriers to access, and build experiences that are usable by as many people as reasonably practicable, recognizing that accessibility is an ongoing journey rather than a one-time achievement.
We appreciate the feedback, patience, and partnership of our Users as we continue improving the Services.